Privacy Policy
Effective 29 August 2026
1. Who this policy applies to
This policy explains how The Coach's Curve collects and uses personal information when you visit this website, request the Escape the Bread Race paper, complete an assessment, submit an enquiry or book a strategy session.
2. Information we collect
Depending on how you interact with us, we may collect your name, email address, telephone number, business information, assessment answers, enquiry details, appointment information and basic technical information such as device, browser and website usage data.
3. How we use your information
We use personal information to provide requested resources, display and email assessment-related information, respond to enquiries, manage appointments, operate our customer relationship system, improve the website, protect the service and comply with legal obligations.
4. Our lawful bases
Where UK data-protection law applies, we rely on consent, performance of a contract or steps requested before a contract, legitimate interests in operating and improving the business, and compliance with legal obligations. You can withdraw marketing consent at any time.
5. Service providers
We use trusted providers for website hosting, forms, customer relationship management, email delivery, appointment booking, analytics and security. They may process information only to provide those services and are expected to protect it appropriately. GoHighLevel is used for forms, contact records and follow-up communications.
6. International transfers
Some service providers may process information outside the United Kingdom. Where required, we use recognised safeguards intended to protect transferred personal information.
7. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, legitimate business records, dispute resolution and legal compliance.
8. Your rights
Depending on where you live, you may have rights to access, correct, erase, restrict or object to processing, request portability, withdraw consent and complain to a data-protection authority. In the UK, that authority is the Information Commissioner's Office.
9. Cookies
The website may use essential cookies required for functionality and limited measurement technologies used to understand performance. Where consent is legally required for non-essential cookies, those technologies should not be used until consent is obtained.
10. Contact and privacy requests
Use the Contact page and state that your enquiry concerns privacy. We may need to verify your identity before completing a rights request.
11. Changes to this policy
We may update this policy when our services, providers or legal obligations change. The effective date at the top shows the latest published version.